A voice AI agent that talks to your customers and gets the job done
A voice AI agent is software that holds a real spoken conversation: it listens, understands, answers and takes actions, like booking an appointment or looking up an order. With Lipivo you build one in the dashboard, test it, and put it on your phone number, WhatsApp and website, in English, Hindi and ten more Indian languages.
Free credits to start. No card required.
What a Lipivo voice AI agent does
Answers incoming calls on your number, at any hour, and places outgoing calls to a list or as part of a follow-up.
Understands what the caller says, in their language, and switches language mid-conversation when they do.
Answers from your documents and web pages, and looks things up or makes changes in your systems through webhooks, apps and MCP tools.
Books, reschedules and cancels appointments against your calendar.
Hands the call to a person on a number you choose, or asks a person to approve a sensitive action before it runs.
Writes down every conversation with a transcript, the actions it took, its cost and, if you switch it on, the caller's sentiment and the outcome.
How it sounds natural on a call
Short replies, one question at a time, and details like names, dates and amounts read back before it acts on them.
Amounts said in words in the caller's language, and phone numbers and codes digit by digit.
When the caller starts talking, the agent stops and listens. You choose how easily it is interrupted, for noisy lines.
If the caller goes quiet, it checks on them, and says goodbye politely before hanging up.
44 ready voices for each Indian language, or a voice you clone with the speaker's recorded consent.
A pronunciation list for words it should say your way, like brand names and abbreviations.
Build, test and go live
Start from a template or describe the job in plain words. Choose its languages, AI model and voice; add your documents, the actions it may take and the rules it must follow. Try it in the dashboard with your voice, save test cases and let AI grade the answers. When it is ready, connect a phone number, WhatsApp or the website widget. Every change is a new version you can roll back.
Under your control
Guardrails keep the agent to your topics, block words you choose and hide personal data in its replies.
Replies and prompts are checked against known voice-scam scripts, such as OTP, KYC and 'digital arrest' calls.
Your team can watch live chats and take over at any moment.
Hosted in India on AWS (Mumbai). Call recordings are not stored, and conversation logs are kept for 90 days unless you delete them sooner.
A clinic's voice AI agent takes a booking call
Namaste, Sunrise Clinic. How can I help you today?
I want to see Dr. Rao this week, evening if possible.
Dr. Rao has Thursday at 6 pm or Friday at 5:30 pm. Which one suits you?
Thursday.
Thursday at 6 pm with Dr. Rao. May I have the patient's name?
Anita Sharma.
Done, Anita Sharma, Thursday at 6 pm. I've sent the details to you on WhatsApp. Anything else?
Questions and answers
A voice AI agent is an AI that holds a spoken conversation and takes actions. It turns the caller's speech into text, decides what to say and do with an AI model, acts in your systems if needed, and speaks the answer back, fast enough to feel like a normal call.
English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia and Assamese. The agent can switch language mid-conversation. Assamese is spoken with a cloned voice; the other languages have ready voices.
No. You build, test and deploy agents in the dashboard. Developers can also manage agents through the API and connect their own systems with webhooks and MCP servers.
You pay in credits (1,000 credits = ₹1) for the agent's replies on our AI models and for the speech it speaks and hears. For example, a 3-minute call with 10 replies on GPT-4.1 nano costs about ₹10. On your own OpenAI, Claude or Gemini key, you pay only for the speech. Phone minutes are billed by your own phone provider. Every account starts with free credits and no card. See pricing.
Yes. Procedures and workflows can transfer the call to a number you choose, for example when the caller asks for a person or the agent cannot help.
You connect a number you already have, or buy one, from Twilio, Exotel or Vobiz, and paste its keys into the dashboard. The agent answers calls on it and can place calls from it. Calls go out from your own number with your own provider.
Set it up
Related
Try it with free credits today.
Start from a template, talk to your agent in the browser, and test it end to end before it talks to a single customer.