An AI calling agent for your business, on your own Indian number
Lipivo's AI calling agent answers every incoming call and places outgoing calls for reminders, follow-ups and renewals. It speaks Hindi, English and ten more Indian languages, works with your Twilio, Exotel or Vobiz number, follows TRAI calling hours and skips numbers on the DND register.
Free credits to start. No card required.
Incoming calls
Answers on your number at any hour, with no waiting and no IVR menu to press through.
Answers questions from your documents and web pages, and looks up orders, bookings or accounts in your systems.
Remembers returning callers, so it can greet them by name and pick up where the last call ended.
Transfers the call to your team when it should, and sends the caller a WhatsApp message during the call: a link, an address, a summary.
Outgoing calls
Upload a CSV of people and the agent calls them a few at a time. Other columns, like
amountordue_date, go into what it says.Retries when there is no answer or the line is busy, at the times you choose.
Workflows chain steps over days: call; if no answer, WhatsApp; wait 2 days; email.
Hangs up on answering machines, for calls placed from a Twilio number.
Each batch shows how many were answered, failed, or are waiting to retry.
Built for calling rules in India
Outgoing calls are placed only between 9 am and 9 pm India time, the TRAI calling hours.
Numbers on the national DND register (NCPR) and your do-not-call list are skipped, including numbers added after a campaign started.
People who ask not to be called again on a call are added to your do-not-call list automatically.
Before a batch starts, you confirm that the people on it agreed to hear from you.
Prices in rupees, with GST invoices.
What teams use it for
Payment and EMI reminders, appointment confirmations, lead call-backs within minutes, order and COD confirmations, renewal reminders, feedback calls, and a receptionist that never misses a call. See finance, healthcare, real estate, education and e-commerce.
A payment reminder call in Hindi
नमस्ते रवि जी, मैं ABC फाइनेंस से बोल रही हूँ। आपकी ₹4,500 की EMI 5 तारीख को due है।
हाँ, मैं शुक्रवार तक भर दूँगा।
ठीक है, शुक्रवार तक। क्या मैं आपको WhatsApp पर payment link भेज दूँ?
हाँ, भेज दीजिए।
भेज दिया है। धन्यवाद रवि जी, आपका दिन शुभ हो।
Questions and answers
An AI calling agent is an AI that answers and places phone calls for your business. It talks with the caller in their language, takes actions like booking or recording a payment promise, and logs every call.
You connect a number you already have, or buy one, from Twilio, Exotel or Vobiz, and paste its keys into the dashboard. The agent answers calls on it and can place calls from it. Calls go out from your own number with your own provider.
Calls must follow TRAI rules, such as calling hours and the DND register, and the people you call should have agreed to hear from you. Lipivo places outgoing calls only between 9 am and 9 pm India time, skips DND and do-not-call numbers, and asks you to confirm consent before a batch. You remain responsible for your calls, so check the rules for your business with your adviser.
You pay in credits (1,000 credits = ₹1) for the agent's replies on our AI models and for the speech it speaks and hears. For example, a 3-minute call with 10 replies on GPT-4.1 nano costs about ₹10. On your own OpenAI, Claude or Gemini key, you pay only for the speech. Phone minutes are billed by your own phone provider. Every account starts with free credits and no card. See pricing.
It depends on your plan: from one call at a time on the free plan to 20 at once on Business, and more on Enterprise. See pricing.
No. Call recordings are not stored. Each call has a transcript, kept for 90 days by default, which you can delete sooner.
Set it up
Related
Try it with free credits today.
Start from a template, talk to your agent in the browser, and test it end to end before it talks to a single customer.