Question 1

What is a credit?

Accepted Answer

Everything is paid for in credits, and one credit is ₹0.001, so ₹1 buys 1,000 credits. Speech, transcription and our AI models each use credits at the rates below. Plans include credits every month, and you can top up at any time.

Question 2

What does a phone call cost?

Accepted Answer

A call uses credits for the agent's replies on our AI model (per token) and for the speech it speaks (per character). For example, a 3-minute call with 10 replies on GPT-4.1 nano costs about ₹10. Agents on your own AI key pay only for the speech; your provider bills the model. Phone minutes are billed by your own phone provider (Twilio, Exotel or Vobiz).

Question 3

Can I use my own OpenAI, Anthropic or Gemini key?

Accepted Answer

Yes. Add your key and pick that model for an agent: its replies are not charged in credits. You can also connect any OpenAI-compatible LLM.

Question 4

What happens when credits run out?

Accepted Answer

API requests answer 402, the test chat stops, and callers hear a short 'service not available' message. Agents on your own AI key keep answering. Add credits and everything resumes at once.

Question 5

Are prices with GST?

Accepted Answer

Prices are in Indian rupees, before 18% GST. A yearly plan costs ten months.

Question 6

How do I pay?

Accepted Answer

Choose a plan or a credit pack in your dashboard. During early access our team confirms the payment and adds the credits; online checkout is coming. For larger volumes, contact sales.